Privacy Policy

Last updated: December 2024

Overview

SportCanHeal852 is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, participate in activities, or contact us for support.

Personal Information

  • Name and contact information (email, phone number)
  • Profile information and preferences
  • Health and wellness data you choose to share
  • Activity participation and progress data

Automatically Collected Information

  • Device information and usage statistics
  • Location data (with your permission)
  • App usage patterns and performance metrics
  • Communication preferences and settings
How We Use Your Information

We use the collected information to provide, maintain, and improve our services:

  • Provide personalized mental health and sports programs
  • Track your progress and provide insights
  • Connect you with community members and professionals
  • Send notifications and updates about your activities
  • Improve our services and develop new features
  • Ensure safety and security of our platform
Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To certified mental health professionals (when using professional guidance features)
  • For legal compliance or to protect rights and safety
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • In case of business transfer or merger (with prior notice)
Data Security

We implement robust security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure
  • Staff training on data protection protocols
Your Rights

Under Hong Kong privacy laws and our commitment to user privacy, you have the right to:

  • Access and review your personal information
  • Correct or update your information
  • Request deletion of your account and data
  • Control your communication preferences
  • Withdraw consent for data processing
  • File complaints about privacy practices
Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill legal obligations. Account data is typically retained for 3 years after account closure, unless deletion is requested earlier.

End User License Agreement (EULA)

By using the SportCanHeal852 application, you agree to the following terms and conditions:

License Grant

SportCanHeal852 grants you a limited, non-exclusive, non-transferable, revocable license to use our mobile application for personal, non-commercial purposes in accordance with these terms.

Usage Restrictions

  • You may not modify, reverse engineer, or create derivative works of the application
  • You may not use the application for any unlawful or prohibited activities
  • You may not attempt to gain unauthorized access to our systems or other users' accounts
  • You may not distribute, sell, or sublicense the application to third parties
  • You may not use the application to violate any applicable laws or regulations

User-Generated Content

You retain ownership of any content you create or share through the application. However, by using our services, you grant SportCanHeal852 a non-exclusive license to use, display, and distribute your content as necessary to provide our services.

Termination

This license is effective until terminated. Your rights under this license will terminate automatically without notice if you fail to comply with any of these terms. Upon termination, you must cease all use of the application and delete all copies from your devices.

Disclaimers

  • The application is provided "as is" without warranties of any kind
  • We do not guarantee that the application will be error-free or uninterrupted
  • Mental health information provided is for educational purposes and not a substitute for professional medical advice
  • We are not liable for any decisions made based on information provided through the application

Limitation of Liability

To the maximum extent permitted by law, SportCanHeal852 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the application.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info@sportcanheal852.com

Phone: +852 XXXX-XXXX

Address: Hong Kong